WeVillage Oregon Rules and Policies

This information is regarding policies set for WeVillage locations in Oregon, in compliance with Oregon law. For rules and policies for our Los Angeles center, please visit this page.
Cancellation policy
If you book a reservation, please make sure that you come in or give us 4 hours notice of cancellation for children ages 3-12 years. If not, you will incur a $25 cancellation fee. If no 4 hour notice is given, you will be charged to your card on file. Children ages 6 weeks-23 months require a 24 hour notice of cancellation or full reservation charges apply.
Late Policy
It is parents’ responsibility to pick up children before closing time. A late fee of $3/minute will be charged if parents arrive after closing time.
General Rules
Personal Items
Illness
WeVillage is a “well-child care facility.” At no time do we provide sick childcare. The following illness policies will be strictly enforced, for the health, well-being and safety of all concerned.

Sick Child Policy:
Under no circumstances may a parent bring a sick child to WeVillage, if the child shows any signs of illness (see SYMPTOMS REQUIRING REMOVAL OF CHILD FROM CHILD CARE), or is unable to participate in the normal routine and regular day care program. Sick children will expose all children and staff members who they come in contact with. These people can in turn expose the other children. Sick children want care from their parents in the comfort of their own homes. If other children become ill due to exposure to your sick child, either because he/she was returned to WeVillage before full recovery or because he/she was not picked up promptly upon notice of becoming ill, other parents will be unnecessarily inconvenienced. This is disruptive to other children and their families, your cooperation on this issue is extremely important.

Every effort is taken to reduce the spread of illness by encouraging hand washing and other sanitary practices.

If your child is unable to participate in the normal activities of the daycare then your child MUST stay home.

Children will be visually screened when they arrive in the morning. In the event a child becomes ill and needs to be picked up, the parent(s) will be called and are expected to come pick the child up within one hour (60 minutes). If the parent(s) cannot be reached, or have not arrived within an hour, the emergency contact person will be called and asked to come pick the child up.

For the benefit of our staff and other children in our care, a sick child will not be permitted to return to care for 24 hours after condition has returned to normal. The child may return 24 – 48 hours (depending upon the illness) after they have received the first dose of an antibiotic. If a child receives an antibiotic for an ear infection, he/she may return to day care immediately if he/she has been free of other symptoms mentioned for at least 24 hours. If you aren’t sure about whether or not to bring your child to care, please call your onsite director to discuss it. Allergy related symptoms, and non-communicable illnesses do not require exclusion if you have a note from your doctor.

Symptoms requiring removal of child from day care:
Medication
Parents will provide any medications needed by the child, including over-the-counter and prescription medicine. Written authorization is needed for us to administer ANY medication, prescription or over-the-counter. NOTE: All medicines must be in their original container with pharmacist’s or manufacturer’s label, child’s name, dosage instructions, current date, name of medication, and times to be administered clearly written.

Allergies
WeVillage is aware that many children have allergies, some very serious. It is the parent’s responsibility to inform staff of any allergies, including allergies to medications. Parents are welcome to leave an EpiPen® with staff in case of an emergency. EpiPens® must be labeled with the child’s name, and a medication form must be filled out. In order to help keep all children in our center safe and healthy WeVillage is strictly a NUT-FREE facility. At no time can peanuts, peanut products, tree-nuts or their products be brought into the center. This includes granola bars containing nuts, nut-based milk products, candy containing nuts, etc.

Staff to Child Ratios
WeVillage uses the following staff to child ratios in accordance with the State of Oregon:
Infants 6 weeks to 23 months – 1:4
Toddlers 24 months to 35 months – 1:5
Preschool 3 years to 5 years – 1:10
School aged children 5 years to 12 years – 1:15

Releasing a Child for Pick Up
A child will only be released to a custodial parent or guardian, or designated emergency contacts named on the child’s enrollment form. A parent or guardian may grant permission for another adult to pick up the child if permission is given to staff in writing.  Telephone authorization to release a child to someone who does not usually pick up the child will be accepted only in concert with prior written authorization from the custodial parent or legal guardian. No child will be released without the presence or permission of the custodial parent or legal guardian. Any authorized person who is not recognized by the staff will be required to provide photo identification such as a driver’s license, work or school ID before the child is released. The custodial parent/guardian may provide a photograph of authorized persons for pick up of the child, which will be kept in the child’s record at the facility. Staff/Administrator will notify the police if an unauthorized person seeks custody of the child.

Other
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